IT support · Newstead
IT support & cybersecurity for Newstead businesses.
Newstead runs on fast-growing tech and design businesses around Gasworks, and that is who I look after. I’m Ewan, an IT consultant based in Inala in Brisbane’s south west - 15+ years, no outsourcing, no overseas helpdesk. When something breaks or needs locking down properly, you get me, not a queue.
Why Newstead?
Newstead has turned into one of Brisbane's busiest small-business pockets - tech and design companies around the Gasworks precinct, professional services in the newer office buildings, health and fitness studios, and showrooms along the riverside stretch. It skews young and cloud native: Microsoft 365, SaaS everywhere, laptops rather than server rooms. That makes support easier but security messier, because everything important now lives behind a login.
I'm based in Inala, about half an hour away, and most of what Newstead businesses need from me is remote anyway: identity and MFA done properly, email that can't be spoofed, devices managed with Intune, and someone to call when things misbehave. On-site visits are easy to schedule when the job actually needs one.
Who I help in Newstead: Tech and design companies, professional services and health and fitness businesses around Gasworks.
What I help Newstead businesses with
- Microsoft 365 setup, security and support
- Email security (SPF/DKIM/DMARC) so no one spoofs your domain
- Managed IT - monitoring, updates and priority support
- Cybersecurity health checks and breach monitoring
Based in Inala and available on site across Newstead when needed - or remotely when that is faster.
“We've worked with Ewan for a couple of years now and honestly he's a machine. There's never been a tech problem he can't solve.”
Newstead questions, straight answers
- Do you do on-site visits in Newstead?
- Yes, though most Newstead businesses rarely need one - laptops and cloud apps mean nearly everything is fixable remotely. When a visit is needed, I'm about 30 minutes away in Inala and I schedule it around your day.
- Everything we use is SaaS. What would you actually manage?
- The layer underneath: identity and MFA, device security with Intune, email protection so nobody spoofs your domain, and backups of your Microsoft 365 data. SaaS apps still fail the business when accounts get phished.
Also servicing nearby: Fortitude Valley and Brisbane CBD.
Local IT help for Newstead
Book a free 15-minute chat - tell me what's going on and I'll tell you straight what I'd fix first.