Managed IT & Cybersecurity · Brisbane
Your IT, run by a senior engineer who answers the phone himself.
I’m Ewan Milroy. I run hands-on IT and cybersecurity for Brisbane businesses of roughly 5 to 40 staff on Microsoft 365 or Google Workspace. No call centres, no account managers. When you call, you get me.
I also help with device management, cloud migrations and practical AI automation.
- 10 Google reviews
- 5.0★
- Microsoft endpoint and Microsoft 365
- 15+ yrs
- Pricing published upfront, no surprises
- + GST
- Onsite Brisbane, Ipswich and Logan, remote elsewhere
- Brisbane
Case study
Half a day of compliance paperwork, cut to about five minutes.
A Brisbane trade business reduced a half-day compliance-document process to approximately five minutes. Twenty-six certificates can now be generated in one pass, returning approximately 140 staff hours each year and reducing copy-and-paste errors.
Read the case study →- of staff time returned a year. Approximate, unaudited, client anonymised.
- ~140 hrs
- compliance certificates generated in one pass
- 26
- for a job that used to take half a day
- ~5 min
What clients say
10 Google reviews, 5.0 average. More case studies →
Businesses I work with
The Standard
Not “proactive.” A published standard.
Every managed client runs to the same public baseline: identity, devices, email, documentation and people, control by control. What it stops, and which plan includes it. No vague promises.
Read the full Standard →The Standard
Published baseline · v1.2 · updated 2026-09-14
Identity
MFA enforced on every managed account; conditional access from Business+, breach monitoring from Secure+.
Devices
Laptops and phones enrolled, encrypted and remotely wipeable with Intune, from Business+.
SPF, DKIM and DMARC held at enforcement, so receiving mail servers reject email that pretends to be your business.
Documentation & continuity
A handover pack you own, plus a documented emergency-access procedure. Never shared credentials.
People
Starters and leavers handled properly, with security awareness basics covered as part of the plan.
Every control, tier by tier: read it in full.
When something breaks.
Urgent requests get a callback within two business hours during standard service hours. What happens next, from the first call to a fix or a plan in writing, and what happens if I am away, is published step by step.
Switching is a process, not a leap.
Most new clients are coming from an existing provider. Here is roughly what the first month looks like.
See the switching guide →- Day 1-3
Admin access held by you, secured properly
- Week 1
Old-provider and ex-staff access closed off
- Week 2-3
A documented environment your business actually owns
- Day 30
A clear list of what was found, what has been fixed, and what is next
- Day 30
Support that answers, from someone who knows your setup
Three ways to start.
1
Score your IT setup
A few minutes · personalised priorities · no email required
Start the IT health check →2
Check your domain
Quick public technical check
What the scan checks →3
Talk to Ewan
15-minute conversation. Tell me what is going on and I will tell you straight what would help.
Monday to Friday, 8:00am to 5:00pm Brisbane time, excluding Queensland public holidays.