IT for accounting firms
Client files that stay client files, even when staff leave.
Your clients trust you with their most sensitive numbers. That trust runs on unglamorous things: who can open which file, whether an email really came from you, and what happens to access the day someone resigns. I look after exactly that for Brisbane accounting and bookkeeping practices - hands-on, plain English, and when you call, you get me.
What accounting practices actually worry about
Three things I fix first.
Client files that stay client files
When someone leaves, their access ends that day - and the client records they worked on stay in the practice, provably. No shared logins, no ex-staff still syncing folders from home.
Email that can't be faked
Fake-invoice fraud usually starts with an email that looks like it came from you. I lock your domain down so scammers can't send as your practice - most firms I scan haven't done this.
Proof for the insurer and the regulator
Cyber insurance questionnaires and professional-body obligations both want evidence, not assurances. You get the controls plus the paper trail that shows they exist.
Common questions
Straight answers.
We use Xero, MYOB and a document portal. Do you work with those?
Yes. I don't replace your practice software - I secure the layer underneath it: the Microsoft 365 or Google Workspace accounts, the devices, and who can reach what. Your Xero and MYOB logins are only as safe as the email account that resets them.
What happens when a staff member leaves?
One message to me, and their access is closed off the same day: email, files, portals, the lot - with their work handed over, not lost. I also publish a plain-English offboarding checklist you can run yourself.
Can we use AI without client data ending up somewhere it shouldn't?
Yes, if it's set up deliberately. Business AI tools can be configured so client data stays in your tenancy and is never used to train anyone's models. That's the difference between staff quietly pasting client files into free chatbots and AI that drafts the boring letters safely.
What does it cost?
Managed support is priced per user per month - see the pricing page for the current rates. Most practices start with the free 15-minute chat and a security scan of their domain, which costs nothing and tells us both where you stand.
Start with the scan, not a sales call.
The free security check takes 30 seconds and shows you exactly where your practice stands. If it turns something up, the 15-minute chat is free too.