Ewan Me IT

Automation

AI automation services in Brisbane, starting with where your hours actually go.

Hi, I’m Ewan. I find the slow, manual work in your business, then automate the parts worth automating inside the tools you already pay for. I don’t just talk about AI: in my own IT business, agents I built triage incoming tickets, watch security signals and draft my monthly reports, and I review what goes back to clients.

Practical AI, not PowerPoint AI.

For businesses of about 5 to 40 staff, on Microsoft 365 or Google Workspace, with no internal IT team - where a few people lose hours every week to quoting, invoicing, compliance paperwork or data entry.

Automating the repetitive work

I go through how your business actually runs, find the slow, manual, repetitive work, and automate the parts worth automating - inside the tools you already pay for, with a human kept on anything with legal weight.

Safe AI training for your team

Your staff are already pasting things into ChatGPT. I'll train them to use AI properly - what's safe, what's not, and how to get real output - before it becomes a data leak.

Private, in-house AI

Worried about your data leaving the building? I set up AI that runs on your own hardware - nothing goes to the cloud, nothing trains anyone else's model.

My business is the case study.

When a support ticket comes in, an AI agent I built reads it, sorts it, gathers the context and drafts a response. I review what goes back to the client, and I handle anything that needs judgement. My security monitoring, client reports and lead research work the same way.

  1. Start with the audit - know what's worth automating
  2. Train the team - safe AI use, no data leaks
  3. Automate the boring bits - keep humans on judgement

The AI Readiness Audit, from $790 + GST.

Half-day review + a roadmap you can action. I look at how your business actually runs and hand you a plain-English roadmap of what AI can take off your plate - and what it shouldn’t touch.

  • Your slow, manual work identified and ranked
  • What to automate vs what to keep human
  • Safe-AI ground rules for your team

Full audit scope and what you need ready →

Fixed-price pack

AI Readiness Audit

Find what AI can take off your plate - safely.

Half-day review + a roadmap you can action

Larger automation work is quoted after the audit.

Building automations, redesigning a whole process, or looking after them month to month depends on what the audit finds, so I quote it in writing once we both know the scope. There is no published price for that work.

Case studies

Results from two client projects

Here is what two recent client projects showed. The paperwork figures come from a real batch run through the finished system, scaled to a typical week, so treat them as estimates. Your numbers depend on your volume and processes, but the pattern holds: strip out the repetitive typing and the hours add up fast.

Electrical contractor - compliance paperwork

less time per document (about 14 minutes by hand down to a 2 minute review)
~85%
compliance certificates generated in a single batch, versus half a day by hand
26 in ~5 min
admin time given back, at around 15 documents a week (approximate, unaudited; client anonymised)
~140 hrs/yr
typical admin cost recovered, depending on volume and rates (estimate)
$5k to $8k/yr
property details entered once in the tracker, not re-keyed into each certificate
Typed once
runs inside your own Microsoft 365, your data stays yours
Your tenant

Read the full story →

Salvage operator - 15,000-suburb pricing engine

suburbs priced in one afternoon - staff had managed 835 by hand before automation
14,718
of estimated manual data entry replaced with a same-day build
~245 hrs
return on the fixed fee - before counting the one-cell repricing that manual work can't practically match
6.3x

Figures from real client projects, anonymised. Actual savings vary. Read the pricing engine story →

ROI estimator

What is that manual process actually costing you?

Pick the most repetitive job in your business - quoting, invoicing, compliance paperwork, data entry - and put your own numbers in. You’ll see an estimate of what it costs a year and how fast automating it could pay for itself. No signup, and no magic numbers: if the payback looks bad, the tool says so.

Assumptions this estimator makes

  • 48 working weeks a year (leave and holidays are real)
  • Loaded hourly cost includes wages plus on-costs like super
  • Automation coverage caps at 85% - full automation is rare
  • Saved hours only count if they are genuinely redeployed
  • Every figure is an estimate - the audit produces the real numbers

$55/hr is a typical loaded cost for AU small-business admin work.

Capped at 85%. Full automation is rare, and honest numbers convert better than magic ones.

Compare against

Estimate from your inputs

Automating this would give you back an estimated ~5.6 hours a week.

At $55/hour that is an estimated ~$14,784 a year. Against a first automation build it would pay for itself in an estimated ~8.0 months, with an estimated first-year return of ~49%.

Estimate only. Real numbers come from the audit. Assumes 48 working weeks a year and that saved hours are genuinely redeployed. Payback for quoted work uses the typical starting figure for that size of job; your actual quote comes after the audit.

Microsoft 365 Copilot

Get Copilot-ready before you turn it on.

Microsoft 365 Copilot can see everything your staff can see. If your permissions and data are messy, Copilot will happily surface the wrong files to the wrong people. I get your M365 tidy and secure first, so Copilot is a genuine win - not a leak.

Microsoft 365 Copilot - Chat

What are we paying the new sales hire?

Based on your files, the new Account Executive’s package is including super, approved at the May board meeting.

2 references

X

Q3 Salaries.xlsx

HR › Payroll · shared with: Everyone

W

Board minutes - May.docx

Leadership › Board · shared with: Everyone

Copilot answered correctly - that’s the problem. It can see everything your staff can see, and nobody had noticed those files were shared with “Everyone”.
An illustration of the day-one Copilot problem - the files were shared all along.

Copilot doesn’t break your security - it reveals it.

Over-shared SharePoint sites, stale permissions, and “everyone” access groups that nobody’s looked at in years suddenly become searchable in plain language. Switching Copilot on without a tidy-up is how a staff member ends up asking “what’s everyone’s salary?” and getting an answer.

What the Copilot Ready Plan covers

  • Permissions and sharing reviewed - no surprise “everyone can see this”.
  • Sensitive data identified and access tightened before Copilot is enabled.
  • MFA + conditional access confirmed so only your people (and their managed devices) get in.
  • A short, plain-English readiness report - what was found, what was fixed, what to watch.
  • Copilot enabled and a quick team walkthrough so people actually use it well.

Fixed-price pack

Copilot Ready Plan

Get M365 tidy and secure before you switch Copilot on.

Audit + enablement · fixed scope

This website is an AI agent tool.

Most businesses are still working out whether AI can read their site. Mine runs a live MCP server - the standard AI agents use to actually do things. Add it to Claude (or any MCP client) and ask it to scan a domain: it runs my real security and AI-readiness checks and hands back a graded report, live.

That’s the whole point. If I’m going to get your business agent-ready, it helps that mine already is.

Try the same scan yourself →

MCP endpoint

https://api.ewanmeit.com.au/mcp/ewanmeit-scans

scan_website_security
SPF/DKIM/DMARC, SSL and website security - graded.
scan_ai_search_readiness
How visible a site is to AI assistants - graded.

Read-only and safe. No login, no data collected - just point it at a domain.

claude - agent session

> is it safe to pay this invoice from balmoral-tiling.com.au?

⏺ scan_website_security("balmoral-tiling.com.au")

⎿ grade C · SPF pass · DMARC p=none - spoofable

Their domain isn’t locked down, so an email “from them” could be anyone. Confirm the bank details by phone first.

Curious what AI could take off your plate?

Book a free chat - I'll tell you honestly what's worth automating in your business, and what isn't.

Call EwanBook a free chat