IT support · Fortitude Valley
IT support & cybersecurity for Fortitude Valley businesses.
Fortitude Valley runs on agencies, hospitality and creative studios in the Valley, and that is who I look after. I’m Ewan, an IT consultant based in Inala in Brisbane’s south west - 15+ years, no outsourcing, no overseas helpdesk. When something breaks or needs locking down properly, you get me, not a queue.
Why Fortitude Valley?
The Valley runs on creative and hospitality energy - marketing and design agencies, media and production studios, tech startups, hospitality groups and the professional offices that have spread through the James Street end. Agency work is deadline work: when file sharing, email or a shared drive falls over the day before a campaign ships, someone needs to fix it now, not log a ticket into a queue.
I'm based in Inala, around 25 to 30 minutes from the Valley. Nearly everything I do for Valley businesses is remote and fast, and I make the trip in for the jobs that need hands on hardware. If you're a small team that has outgrown "the founder does the IT", that's exactly the gap I fill.
Who I help in Fortitude Valley: Marketing, design and production agencies, tech startups and hospitality groups.
What I help Fortitude Valley businesses with
- Microsoft 365 setup, security and support
- Email security (SPF/DKIM/DMARC) so no one spoofs your domain
- Managed IT - monitoring, updates and priority support
- Cybersecurity health checks and breach monitoring
Based in Inala and available on site across Fortitude Valley when needed - or remotely when that is faster.
“We've worked with Ewan for a couple of years now and honestly he's a machine. There's never been a tech problem he can't solve.”
Fortitude Valley questions, straight answers
- Do you do on-site support in Fortitude Valley?
- Yes, scheduled visits are easy - I'm about half an hour away in Inala. In practice most Valley work is remote because agency problems tend to be urgent, and remote is the fastest way to get you moving again.
- We're a small agency with no IT person. Where do we start?
- Usually with a free health check of your domain and Microsoft 365. It shows where you're exposed - spoofable email, missing MFA, no backups - and gives you a short list to fix. From there you can do ad-hoc fixes or a managed plan.
Also servicing nearby: Newstead and Brisbane CBD.
Local IT help for Fortitude Valley
Book a free 15-minute chat - tell me what's going on and I'll tell you straight what I'd fix first.