IT support · Forest Lake
IT support & cybersecurity for Forest Lake businesses.
Forest Lake runs on trades, clinics and home-based businesses around the lake, and that is who I look after. I’m Ewan, an IT consultant based in Inala in Brisbane’s south west - 15+ years, no outsourcing, no overseas helpdesk. When something breaks or needs locking down properly, you get me, not a queue.
- 10 Google reviews
- 5.0★
- Microsoft endpoint and Microsoft 365
- 15+ yrs
- offshore or outsourced helpdesk
- 0
- business-hours callback target
- 2 business hours
Why Forest Lake?
Forest Lake is practically next door to me. It's one of Brisbane's biggest master-planned suburbs, built around the lake itself, with the local shopping centre strip carrying the small-business load - clinics, dentists, allied health, cafes, real estate and personal services - plus a huge number of trades and home-based businesses working out of the surrounding streets. These are businesses that don't have an IT person and shouldn't need to hire one.
I'm based in Inala, less than ten minutes away, so Forest Lake is the closest thing I have to a home ground. If something breaks I can usually fix it remotely, and if it needs a site visit, being ten minutes away makes it easy to schedule promptly.
Who I help in Forest Lake: Trades and home-based businesses, clinics and allied health, and the retail and service businesses on the local strip.
What I help Forest Lake businesses with
- Microsoft 365 setup, security and support
- Email security (SPF/DKIM/DMARC) to protect your domain against spoofing
- Managed IT - monitoring, updates and priority support
- Cybersecurity health checks and breach monitoring
Based in Inala and available on site across Forest Lake when needed - or remotely when that is faster.
Managed IT support plans for Forest Lake businesses start from $89 per user a month, minimum 5 users, no lock-in.
“We’ve worked with Ewan for a couple of years now and honestly he’s a machine. There’s never been a tech problem he can’t solve and he somehow explains everything in plain English while fixing it at light speed. … ASA Tiles wouldn’t run half as smoothly without him.”
Forest Lake questions, straight answers
- Do you do on-site visits in Forest Lake?
- Yes - Forest Lake is under ten minutes from my base in Inala, so it's the easiest on-site run I have. If a visit's needed, being under ten minutes away makes it easy to schedule promptly.
- I run a small home-based business. Is that too small for you?
- Not at all. A lot of Forest Lake businesses are one or two people, and my ad-hoc support is built for exactly that: pay for what you need, no lock-in, and things set up properly the first time.
- I run a trade business from home. What would you actually do for me?
- Usually: sort your email and domain so invoices are much harder to spoof, get your files backed up, secure your accounts with MFA, and be the number you call when something breaks. Simple fixed-scope work first, ongoing support only if you need it.
Local IT help for Forest Lake
Book a free 15-minute chat - tell me what's going on and I'll tell you straight what I'd fix first.